When the Rudolphs’ kitchen windows sprung a leak, the couple soon found themselves sinking fast in the half-a-trillion-dollar U.S. home repair and improvement industries. Over the next five calendar years, Kenny and his wife, Shari, embark on an unforgettable struggle as castaways in their own home.

This three-part memoir covers not only the chaos of a window repair job turning into an unwanted demolition and restoration project, but also features battles with come-and-go licensed contractors, shifty insurance appraisers, robot-bond agents, slick lawyers, real estate hustlers, and essential-service day-laborers trying to survive during the time of COVID-19. The Rudolph’s’ experience will resonate with anyone who has ever hired a contractor, filed a home insurance claim, or tried to make their broken house feel like home again. Add in a global pandemic, and this is a fiasco for the age.